Last Updated: 11/15/2019


1. Terms

By accessing this website, you are agreeing to be bound by STI Pharma, LLC’s (“STI Pharma” or “Company”) these website Terms and Conditions of Use (“Terms of Use”), our Privacy Policy all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws whether as a guest or a registered user. This website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the website. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law. All information we collect on this website is subject to our Privacy Policy. By using the website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

2. Intellectual Property Rights and Limited Use License

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms of Use permit you to use the website for your personal, non-commercial use, and transitory viewing only. This is the grant of a limited license, as defined in this Terms of Use and not a transfer of title. No right, title, or interest in or to the website or any content on the website is transferred to you, and all rights not expressly granted are reserved by the Company.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • modify or copy any materials from this website;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on STI Pharma’s website;
  • remove or alter any copyright, trademark or other proprietary rights notices from copies of the materials from this website; or
  • transfer the materials to another person or “mirror” the materials on any other server.

You must not access or use for any commercial purposes any part of the website or any services or materials available through the website.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by STI Pharma at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

3. Disclaimer and Accessing the Web Site

The materials on STI Pharma’s website are provided “as is”. STI Pharma makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, STI Pharma does not warrant or make any representations concerning the accuracy, completeness, likely results, reliability or usefulness of the materials on its website or otherwise relating to such materials or on any sites linked to this site. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the website, or by anyone who may be informed of any of its contents. We reserve the right to withdraw or amend this website, and any service or material we provide on the website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, to users, including registered users.



5. Revisions and Errata

The materials appearing on STI Pharma’s website could include technical, typographical, or photographic errors. STI Pharma does not warrant that any of the materials on its website are accurate, complete, or current. STI Pharma may make changes to the materials contained on its website at any time without notice. STI Pharma does not, however, make any commitment to update the materials, any of the material on the website may be out of date at any given time.

6. Links

STI Pharma has not reviewed all of the sites linked to its internet website, is not responsible for the contents of any such linked site, and are provided for your convenience only. The inclusion of any link does not imply endorsement by STI Pharma of the site. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Use of any such linked website is entirely at the user’s own risk and subject to the terms and conditions of use for such websites.

7. Web Site Terms of Use Modifications

STI Pharma may revise these Terms of Use for its website at any time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the website thereafter, provided, however that any material changes to these Terms of Use will apply prospectively and become effective on the date indicated when posted to this website. For non-material changes to these Terms of Use, your continued use of the website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page time you access this website so you are aware of any changes, as they are binding on you. For material changes to this website, we will provide notice of the effective date of such changes when posting such changes to the website. Your continued use of the website on or after the effective date of a material change constitutes your acceptance of the material change to these Terms of Use. If we make material changes to these Terms and Conditions, in addition to posting such changes, we will notify you [by email to the [primary] email address specified in your account] [and]/[OTHER NOTIFICATION METHOD]]. [NTD: SPECIFIC NOTICE IS GENERALLY REQUIRED FOR MATERIAL CHANGES. MULTIPLE NOTIFICATION METHODS OF MATERIAL CHANGES IS PREFERRED WITH A REASONABLE NOTICE PERIOD BEFORE SUCH MATERIAL CHANGES TAKE EFFECT.]

8. Use of the Website is for Persons Located in the United States

The owner of the website is based in the State of Pennsylvania in the United States. We provide this website for use only by persons located in the United States. We make no claims that the website or any of its content is accessible or appropriate outside of the United States. Access to the website may not be legal by certain persons or in certain countries. If you access the website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

9. Governing Law

[Subject to Section 10 of these Terms of Use,] Any claim relating to STI Pharma’s website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Pennsylvania without giving effect to any choice or conflict of law provision or rule (whether of the State of Pennsylvania or any other jurisdiction). [Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Pennsylvania, in each case located in the City of Newtown. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.] [SEE AGREEMENT TO ARBITRATE; THIS PROVISION OR THE PROVISION BELOW]

10. Agreement to Arbitrate

By agreeing to these Terms of Use, you agree that you are required to resolve any claim that you may have against the Company on an individual basis in arbitration, as set forth in this Agreement to Arbitrate. This will preclude you from bringing any class, collective, or representative action against the Company or any Company entity, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against any Company entity by someone else.

You and the Company agree that any claim or dispute at law or equity arising out of or relating to (a) these Terms of Use or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the website at any time, whether before or after the date you agreed to these Terms of Use will be resolved in accordance with the Agreement to Arbitrate provisions set forth below. Please read this information carefully. Among other things it:

  • Affects your rights and will impact how claims you and we have against each other are resolved.
  • Includes a Prohibition of Class and Representative Actions and Non-Individualized Relief pursuant to which you agree to waive your right to participate in a class action, representative, collective, or consolidated lawsuit against us.
  • If a dispute arises between you and the Company or any Company-related entity, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost-effective means of resolving the dispute quickly.

Agreement to Arbitrate

Our Agreement

You and STI Pharma each agree that any and all disputes or claims arising out of or relating to (a) these Terms of Use or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the website at any time, whether before or after the date you agreed to these Terms of Use, including without limitation federal and state statutory claims, common law claims, and those based in contract, tort, fraud, misrepresentation or any other legal theory, shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. This Agreement to Arbitrate is intended to be broadly interpreted.

Prohibition of Class and Representative Actions and Non-Individualized Relief

You and STI Pharma agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, collective, or representative action or proceeding. Unless both you and STI Pharma agree otherwise, the arbitrator(s) may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, collective, or class proceeding. Also, the arbitrator(s) may award relief (including monetary, injunctive and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s). Any relief awarded cannot affect any other STI Pharma customers.

Arbitration Procedures

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator or arbitrators instead of a judge or jury, and court review of an arbitration award is very limited. However, the arbitrator(s) can award the same damages and relief on an individual basis that a court can award to an individual. The arbitrator(s) also must follow the terms of these Terms of Use as a court would. All issues are for the arbitrator(s) to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, or the interpretation of the Prohibition of Class and Representative Actions and Non-Individualized Relief section above, shall be for a court of competent jurisdiction to decide.

The arbitration will be conducted by the American Arbitration Association (referred to as the “AAA”) under its rules and procedures, including the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) (as applicable), as modified by this Agreement to Arbitrate. The AAA Rules are available at Notwithstanding any choice of law or other provision in these Terms of Use, the parties agree and acknowledge that this Agreement to Arbitrate evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Agreement to Arbitrate or the enforcement thereof, then that issue shall be resolved under the laws of the State of Pennsylvania. A party who intends to seek arbitration must first send the other party, by certified mail, a completed Notice of Dispute. You should send this notice to [INSERT ADDRESS AND CONTACT DEPARTMENT]. We will send any notice to you to the address you identify to us. It is your responsibility to keep your address up to date. All information called for in the notice must be provided including a description of the nature and basis of the claims the party is asserting and the relief sought.

If you and STI Pharma are unable to resolve the claims described in the notice within 30 days after the notice is sent, you or STI Pharma may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the AAA’s website at

The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or STI Pharma may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and STI Pharma subject to the discretion of the arbitrator(s) to require an in-person hearing, if the circumstances warrant. In cases where an in-person hearing is held, you or STI Pharma may attend by telephone, unless the arbitrator(s) require otherwise. Any settlement offer made by you or STI Pharma shall not be disclosed to the arbitrator(s).

The arbitrator(s) will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator(s) will not be bound by rulings in prior arbitrations involving different customers of ours but is/are bound by rulings in prior arbitrations involving the same customer to the extent required by applicable law. The award of the arbitrator(s) shall be final and binding, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Costs of Arbitration

Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, we will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by STI Pharma should be submitted by mail to the AAA along with your Demand for Arbitration and STI Pharma will make arrangements to pay all necessary fees directly to the AAA. If the value of the relief sought is more than $10,000 and you are able to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, STI Pharma will pay as much of the filing, administration, and arbitrator fees as the arbitrator(s) deem necessary to prevent the cost of accessing the arbitration from being prohibitive. In the event the arbitrator(s) determine the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse STI Pharma for all fees associated with the arbitration paid by us on your behalf that you otherwise would be obligated to pay under the AAA’s rules.


With the exception of any of the provisions in the Prohibition of Class and Representative Actions and Non-Individualized Relief section above, if a court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply. If a court decides that any of the provisions in the Prohibition of Class and Representative Actions and Non-Individualized Relief section above is invalid or unenforceable, then the entirety of this Agreement to Arbitrate shall be null and void, but the remainder of these Terms of Use will continue to apply.

Future Amendments to this Agreement to Arbitrate Notwithstanding any provision in the Terms of Use to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or website link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against STI Pharma prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by this Agreement to Arbitrate that have arisen or may arise between you and STI Pharma. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on [INSERT WEBSITE ADDRESS] at least 21 days before the effective date of the amendments and by providing notice through email. If you do not agree to these amended terms, you may cease your use of the website with us within the 21-day period and you will not be bound by the amended terms.

11. Prohibited Uses

You may use the website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm the Company or users of the website, or expose them to liability.

Additionally, you agree not to:

  • Use the website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the website, including their ability to engage in real time activities through the website.
  • Use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website.
  • Use any manual process to monitor or copy any of the material on the website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website.
  • Attack the website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the website.

12. Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

13. Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and STI Pharma regarding the website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website.